Frequently asked questions

At Apollo Ipsum Candle Studio, we're committed to swift order fulfillment, so you can relish your candle journey without delay. Upon receiving our dispatch email, anticipate delivery within 48 hours.

Track your order effortlessly with our complimentary tracking service, included with EVERY purchase. Your tracking number and link will be sent promptly via email after dispatch.

At Apollo Ipsum Candle Studio, our commitment to eco-conscious practices starts with sourcing locally harvested soy wax, reducing our carbon footprint. We take pride in our plastic-free packaging, ensuring every element is environmentally friendly.

Crafting our candles in small batches not only guarantees meticulous attention to detail but also minimizes waste. Moreover, we prioritize energy efficiency, limiting our production's environmental impact. With every flicker, you're not just indulging in a sensory experience; you're supporting a sustainable journey toward a greener planet.

Unlike the common paraffin waxes found in many candles, we exclusively use 100% natural, pure soy wax sourced locally within our county. Our fragrances are crafted from the finest blends of perfume oils, meticulously made in the United Kingdom and rigorously quality tested. Furthermore, our wicks are non-bleached, ensuring a clean burn without any soot residue.

For direct assistance and a friendly chat, feel free to reach out to Apollo or Raymond via email or Instagram.We love hearing from you and are dedicated to responding promptly with helpful advice. Further details can be found in our 'Contact' and 'About Us' sections.

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